Introduction to the CBAP^® Exam

• Examination and certification goals
• Defining the BA profession
• Purpose of the BABOK^®
• Navigating the BABOK^® contents and structure

BABOK^® Overview

Core concepts of business analysis

• The role of the business analyst
• Effective requirements practices
• Introducing the six BABOK^® knowledge areas

Underlying competencies of the BA

• Analytical thinking
• Business knowledge
• Problem solving
• Interaction
• Software applications
• Communication

Business Analysis Planning and Monitoring

Allocating requirements resources and tasks

• Identifying team roles and responsibilities
• Assigning work activities to team members
• Performing stakeholder analysis

Determining planning considerations

• Deciding how to manage requirements risks
• Selecting and estimating activity duration and effort

Agreeing to solution scope and change

• Reporting and communicating requirements status
• Quantifying project and product metrics

Elicitation

Collecting the stated requirements

• Preparing for and conducting elicitation activities
• Documenting and confirming elicitation results
• Actively engaging key stakeholders

Selecting the right elicitation techniques

• Brainstorming
• Document analysis
• Focus groups
• Interface analysis
• Interviews
• Observation
• Prototyping
• Requirements workshops
• Survey

Requirements Management and Communication

Communicating solution scope and requirements

• Addressing requirements traceability and reuse
• Building appropriate requirements packages

Managing conflicts, issues and changes

• Tracing requirements from origination to implementation
• Presenting requirements for approval and sign-off

Enterprise Analysis

Defining the business problem or opportunity

• Identifying capability gaps
• Choosing feasible solutions
• Conducting feasibility studies
• Approving the business case

Charting the project investment path

• Defining solution scope
• Participating in project selection

Requirements Analysis

Progressively elaborating the real requirements

• Analyzing the stated requirements
• Structuring and specifying requirements
• Performing gap analysis
• Verifying and validating
• Stating solution capabilities, assumptions and constraints

Applying the appropriate modelling techniques

• Data and behaviour models
• Process and flow models
• Usage models

Solution Assessment and Validation

Ensuring solutions meet stakeholder objectives

• Proposing alternate solutions and technology options
• Reviewing proposed solutions relative to requirements
• Allocating requirements across solution components
• Defining transition requirements for the new solution

Assessing organizational change readiness

• Validating that the solution meets the business need
• Creating training and user documentation
• Providing postimplementation support
• Evaluating solution performance after deployment

Preparing for the Exam

Final review

• Reviewing the exam procedures
• Integrating additional study guides

Stepping through the CBAP^® application process

• Meeting experience and education requirements
• Writing key sections of the application