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You Will Learn How To
- Identify and overcome the unique challenges involved in managing a global project
- Facilitate effective cross-cultural communication
- Incorporate global environmental factors to reduce project risks
- Create an efficient structure to achieve global project success
- Develop a virtual or remote project management office to support cross-cultural teams
- Incorporate project closure best practices across a geographically distributed project
Course Benefits In today's growing global workplace, managers are often called on to lead projects and teams that span multiple continents and cultures. In this course, you learn how to effectively manage a geographically dispersed project. You gain the necessary skills to address cultural barriers unique to global projects and to build and communicate with a multicultural team.
Who Should Attend Project managers, program managers, directors, team leaders and business analysts involved in projects that cross national boundaries. Project management experience at the level of Course 296, " Project Management: Skills for Success," or Course 340, " Project Management for Software Development," is assumed.
An immersive case study, and individual and group activities, provide the skills to meet the demands of managing a global project. Activities include:
- Identifying issues specific to global projects
- Exploring the key skills of a global project manager
- Defining objectives and deliverables
- Analyzing stakeholders based on geography
- Selecting appropriate communication tools
- Dealing with cultural differences
- Critiquing the work package
- Creating product descriptions
- Motivating across boundaries and cultures
- Controlling global risks
- Assessing governance issues
- Analyzing the effectiveness of the project office
Course 3620 Content Identifying Global Challenges
- Defining global projects
- Categorizing global issues
- Exploring the unique challenges of global projects
Defining the Global Project
Developing the content of the project charter
- Determining objectives
- Describing deliverables
Managing global stakeholders
- Identifying stakeholders
- Analyzing stakeholder expectations
- Developing the team
Communicating Effectively across Cultures
Addressing geographical challenges
- Resolving communication issues
- Recognizing time zone constraints
Applying communication tools
- Identifying useful tools
- Maximizing the benefit of the appropriate tool
Collaborative tools
- Assessing the value of collaborative tools
- Selecting the correct tool
Addressing Cultural Issues to Reduce Project Risks
Exploring differing cultural factors
- Recognizing attitudes to cost, time, scope and quality
- Punctuality vs. relationship
Conducting research
- Investigating cultures
- Dealing with cultural differences
- Leveraging the best approach for the project
Managing different disciplines
- Differentiating cultures of commerce and government
- Exploring the culture of differing skill sets
Controlling the Work Flow
Supporting the global project organization
- Leading the project team
- Managing stakeholder relationships
- Justifying the start-up meeting
Planning the project
- Producing the project plan
- Delegating work packages
- Documenting products
- Clarifying product interactions
Motivating remote teams
- Achieving deadlines
- Obtaining accurate progress information
Managing global risks
- Identifying and minimizing global risks
- Analyzing and mitigating global risks
Developing the Project Management Office
Instituting clear governance
- Determining funding
- Adopting a standard process for change control
- Ensuring compliance
Establishing the project office
- Distinguishing the scope of the project office
- Supporting key roles: project assurance and project support
Addressing the key issues of a global project office
- Administering the virtual or remote office
- Interacting with varying cultures
Overcoming obstacles unique to the global project
- Recognizing political issues
- Reconciling financial differences
- Accommodating governmental boundaries
- Resolving legal difficulties
Closing a Global Project
Returning project resources
- Evaluating individual and team performance
- Preparing reentry
Finalizing financials
- Invoicing clients
- Closing accounts
Evaluating lessons learned
- Emphasizing the importance of lessons to the global project
- Gathering, documenting and applying lessons
- Returning resources
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Course Dates | Dec 1 - 3 | Ottawa enrol | | Jan 5 - 7 | Toronto enrol | | Mar 30 - Apr 1 | Ottawa enrol | | May 4 - 6 | Toronto enrol | | Jul 27 - 29 | Ottawa enrol | US Dates | | Oct 27 - 29 | New York enrol | | Nov 10 - 12 | Rockville, MD enrol | | Dec 1 - 3 | Los Angeles enrol | | Dec 8 - 10 | Chicago (Schaumburg) enrol | | Dec 15 - 17 | Alexandria, VA enrol |
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