Introduction

• Identifying roadblocks to personal productivity
• How Outlook can streamline workflow

Leveraging the User Interface for Improved Productivity

Examining the Ribbon

• Navigating the Ribbon and identifying new Outlook 2010 features
• Customizing the Ribbon to fit your work needs

Discovering Quick Steps and the Quick Access Toolbar (QAT)

• Assigning multiple actions to one-click buttons
• Modifying the Quick Access Toolbar (QAT) to add your most commonly used commands for easy reach

Accessing multiple Outlook management features with Backstage view

• Managing Outlook configuration options including start and exit
• Reviewing account information
• Accessing advanced Outlook options
• Running the Mailbox Cleanup

Controlling Your Schedule with the Calendar

Constructing a dynamic schedule to adapt to the changing business environment

• Defining your schedule parameters with fixed items for realistic planning
• Effectively managing schedules with recurring events

Establishing direct control over calendar items

• Differentiating between Appointments, Events and Meetings
• Employing Categories to optimize time usage

Implementing Productivity Techniques with the Calendar

Analyzing your individual schedule

• Managing your time on a daily and weekly basis
• Identifying problem patterns and opportunities to maximize your available time

Working with others

• Collaborating with the Schedule View
• Refining your Schedule View with the Time Scale feature

Enhancing the Task System for Increased Effectiveness

Defining tasks

• Keeping things simple: establishing a central point for all your responsibilities
• Breaking down projects into self-contained, achievable tasks
• Prioritizing tasks by establishing an Importance Level to achieve project goals

Sustaining the Task System

• Reassessing your task priorities and identifying "must do" items
• Building custom views to stay on top of your tasks

Integrating E-mail into Your Workflow

Establishing productive habits

• Managing e-mail to stay focused and minimize distractions
• Adjusting settings to control the flow of e-mail

Efficiently processing e-mail

• Creating automatic e-mail filtering rules to save time
• Processing your inbox with the four Ds: Delete, Do, Delegate or Defer
• Converting e-mails to Calendar and Task items

Managing High Volumes of E-mail

Effectively handling e-mail by choosing the right filing system

• Adapting folder structures to fit the work environment
• Creating and saving virtual Search Folders to quickly locate information
• Simplifying e-mail storage with Categories

Extending productivity with sophisticated e-mail features

• Applying the Conversation view to filter e-mail noise
• Preventing common e-mail mistakes with Mail Tips